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Terms of use

This document "User Agreement" (hereinafter referred to as the Agreement) is an offer of Fito Food LLC, posted on the website (hereinafter referred to as the "Site"), to conclude an agreement on the terms of the Agreement set forth below.
1.1. You hereby confirm that from the moment of registration on the Site and during the time of using the Site, as well as the personalized services of the Site, you are a User of the Site up to your personal appeal to the Site administration with a demand to refuse any relationship with the Site.

1.2. Your use of the Site in any way and in any form within its declared functionality, including:
a) viewing materials posted on the Site;
b) registration and/or authorization on the Site;
c) posting or displaying on the Site any materials, including but not limited to such as: texts, hypertext links, images, audio and video files, information and/or other information;

creates an agreement on the terms of this Agreement in accordance with the provisions of Articles 437 and 438 of the Civil Code of the Russian Federation.

1.3. By using any of the above options for using the Site, you confirm that:
a) familiarized themselves with the terms of this Agreement in full before using the Site;
b) accept all the terms of this Agreement in full without any exceptions and restrictions on your part and agree to comply with them or stop using the Site. If you do not agree with the terms of this Agreement or do not have the right to conclude an agreement on their basis, you should immediately stop any use of the Site;
c) The Agreement (including any of its parts) can be changed by the Site without any special notice. The new version of the Agreement comes into force from the moment it is posted on the Site or brought to the attention of the User in another convenient form, unless otherwise provided by the new version of the Agreement.
2.1. The site sells goods through the web resource and related services of the Site.

2.2. The site delivers goods in the ways specified in Part 5 of this Agreement.

2.3. The site provides access to the personalized services of the Site to obtain the most complete information on the product you are interested in, create ratings and opinions, participate in competitive programs and other promotions held by the Site.

2.4. You hereby give your voluntary consent to inform you about all the actions of the Site related to the sale of goods and/or the provision of services, including the status of order fulfillment, as well as about other events of any nature related to the services of the Site.

2.5. Consent to receive the newsletter:

By subscribing to the SMS and email newsletter or third parties authorized to mailing on behalf of, on the Internet, you agree to receive the newsletter to the phone number and email address specified by me when subscribing through the newsletter subscription service on the website You are informed that if you have a desire to unsubscribe from the newsletter, you will need to independently follow the link "Unsubscribe from the mailing list" specified in the text of messages sent by the site from the email address of the Site or inform about your disagreement with receiving newsletters to the addresses specified in the "Contacts" section of this Agreement. You also give permission to the Site or to third parties authorized to send mail on behalf of the Site to collect, store and process all the personal data you have transferred to the Site (including last name, first name, patronymic, email address and delivery address) in order to inform you about news and other events of the Site.

2.6. You agree that the Site is not liable in any way for delays, failures, incorrect or late delivery, deletion or failure of any notices. At the same time, the Site reserves the right to re-send any notification if you do not receive it.

2.7. You can ask all questions on information support at

2.8. You acknowledge that the description accompanying the product on the Site does not claim to be exhaustive and may contain inaccuracies. You have the right to send all comments on the inaccurate description of the goods to the Site at

2.9. You acknowledge that the Site makes reasonable efforts to ensure that the appearance, packaging and characteristics of the goods correspond to the descriptions given in the Site catalog.

2.10. You are informed that the price and availability of goods on the Site changes around the clock without prior notice and are indicated in the individual status and detailed product card displayed in the catalog on the Site.
3. User obligations when using the Site
3.1. You agree not to use the services of the Site for the purpose of:

3.1.1. Uploading content that is illegal violates any rights of third parties; promotes violence, cruelty, hatred and / or discrimination on racial, ethnic, gender, religious, social grounds; contains inaccurate information and / or insults to specific individuals, organizations, authorities;

3.1.2. Incentives to commit illegal actions, as well as assistance to persons whose actions are aimed at violating the restrictions and prohibitions in force on the territory of the Russian Federation;

3.1.3. Violation of the rights of minors and / or causing harm to them in any form;

3.1.4. Infringement of the rights of minorities;

3.1.5. Pretending to be another person or representative of an organization and / or community without sufficient rights, including as employees of the Site;

3.1.6. Misleading about the properties and characteristics of any products from the catalog on the Site; incorrect comparison of goods, as well as the formation of a negative attitude towards persons (not) using certain goods, or condemnation of such persons;

3.1.7. Uploading content that you do not have the right to make available under the laws of the Russian Federation or under any contractual relationship;

3.1.8. Uploading content that affects and / or contains any patent, trademark, trade secret, trade name, copyright and related rights, as well as other rights to the results of intellectual activity owned or legally used by third parties;

3.1.9. Downloads of unauthorized advertising and / or spam;

3.1.10. Collection and processing of personal data, information about the private life of any person;

3.1.11. Disruptions to the normal operation of the Site;

3.1.12. Violations of Russian or international law.

3.2. You agree not to use swear words, obscene and offensive images, comparisons and expressions on the Site, including in relation to gender, race, nationality, profession, social category, age, language of a person and citizen, as well as in relation to organizations, authorities, official state symbols (flags, emblems, hymns), religious symbols, cultural heritage objects (historical and cultural monuments).

3.3. You acknowledge and agree that the Site has the right (but not the obligation), at its sole discretion, to refuse to post and / or remove any content available through the services of the Site.
4. Privacy Policy
4.1. The terms of the Privacy Policy and the relationship between you and the Site related to the processing of personal data are governed by the Federal Law of the Russian Federation No. 152-FL dated July 27, 2006 "On Personal Data".

4.2. The privacy policy applies to personal data that the Site has received or may receive from you when registering and / or placing an order on the Site, and necessary to fulfill obligations on the part of the Site in relation to the product / service you purchase and / or your access to the services of the Site.

4.3. The privacy policy is available here —
5. Terms of purchase and delivery of goods
5.1. You can purchase goods on the Site by paying for it in the following ways: cash, credit card, bank transfer on receipt, gift certificate.

5.2. You hereby agree that the payment method you have chosen is not subject to change from the moment you place your order on the Site.

5.3. You hereby agree that confirmation of the order, paid by credit card, bank transfer, occurs only after confirmation of the debiting of funds in payment for the order.

5.4. You confirm that payment for the order by credit card must be made within 5 calendar days from the date of its placement on the Site. You agree that in case of non-payment of the order after the specified period, the order may be canceled.

5.5. The site delivers goods in the following ways: postal delivery by CDEK and Russian Post services. You have the right to choose any method of delivery convenient for you in accordance with the terms of delivery to your region or based on your preferences.

5.6. You agree that if it is impossible to transfer the goods to you through your fault, including your violation of the period during which you are obliged to pick up the goods, the Site will be regarded by the Site as your refusal from the goods. In this case, the goods are returned to the Site, and the order is considered canceled.

5.7. In case of your refusal from the goods, as well as in the absence of the goods ordered by you, the prepayment transferred to the Site for the goods, excluding the costs of the Site for the delivery of the goods, will be returned to you no later than 10 calendar days from the date of presentation.

5.8. All questions related to the terms and conditions of delivery of goods, you can send to the address –
6. Responsibility
6.1. The services of the Site may contain links to other resources. You acknowledge and agree that the Site is not responsible for the availability of these resources and for their content, as well as for any consequences associated with your use of the content of these resources.

6.2. You also agree that the Site is not responsible for your personal data that you provide to third-party resources and / or other third parties in the event of a transition to them from the Site.

6.3. You acknowledge that the Site is not responsible for possible loss and / or damage to data that may occur due to your violation of the provisions of this Agreement, as well as improper access and / or use of the personalized services of the Site.

6.4. Responsibility for the actions of minors, including their purchase of goods from the catalog on the Site, lies with the legal representatives of minors.

6.5. You agree that in case of non-fulfillment and / or improper fulfillment by the Site of its obligations to sell and / or deliver goods to you in connection with your provision of inaccurate and / or invalid data about yourself, as well as your failure to comply with the terms of this Agreement, the Site is not responsible.
7. Our details
Limited Liability Company
«Scientific and production company» «Fito Food»

PSRNSP: 1182901015087
TIN: 2901292507

Legal address:
163 001, Arkhangelsk,
Troitsky Ave., 158, apt. 45

Bank details:
Account: 407702810804000001156
RC BIC: 41117601
Correspondent account: 301101810100000000601

For all questions, you can contact by phone: +7(8182)68-22-70, +7(911)572-68-32 from 09:00 to 21:00 from Monday to Friday, Moscow time or by e-mail: